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#1 Le 23/05/2021, à 07:34

Chaosphere

Problème blocage Ubuntu

Bonjour, c'est encore moi avec un nouveau problème à résoudre roll

De temps à autre, mon portable sous Ubuntu 20.04.2 se bloque pendant 30 secondes puis se redébloque.
Quand il se bloque il n'est plus possible de rien faire (même la souris ne bouge plus).... Est-ce que vous auriez une idée d'où ça pourrait venir svp ?

Je vous met la fin de dmesg juste après un blocage :

[   16.768937] Bluetooth: RFCOMM socket layer initialized
[   16.768944] Bluetooth: RFCOMM ver 1.11
[   16.843843] rfkill: input handler enabled
[   19.618891] rfkill: input handler disabled
[   20.107623] audit: type=1400 audit(1621743342.148:46): apparmor="DENIED" operation="capable" profile="/snap/snapd/11841/usr/lib/snapd/snap-confine" pid=1788 comm="snap-confine" capability=4  capname="fsetid"
[   20.111915] audit: type=1400 audit(1621743342.152:47): apparmor="DENIED" operation="capable" profile="/snap/snapd/11841/usr/lib/snapd/snap-confine" pid=1787 comm="snap-confine" capability=4  capname="fsetid"
[   25.374774] audit: type=1326 audit(1621743347.412:48): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.snap-store.ubuntu-software pid=1788 comm="snap-store" exe="/snap/snap-store/518/usr/bin/snap-store" sig=0 arch=c000003e syscall=314 compat=0 ip=0x7f23b7e0f639 code=0x50000
[   25.927943] audit: type=1107 audit(1621743347.968:49): pid=691 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/NetworkManager" interface="org.freedesktop.DBus.Properties" member="GetAll" mask="send" name=":1.7" pid=1788 label="snap.snap-store.ubuntu-software" peer_pid=693 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   27.100197] audit: type=1107 audit(1621743349.140:50): pid=691 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/PolicyKit1/Authority" interface="org.freedesktop.DBus.Properties" member="GetAll" mask="send" name=":1.11" pid=1788 label="snap.snap-store.ubuntu-software" peer_pid=706 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   27.100826] audit: type=1107 audit(1621743349.140:51): pid=691 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/PolicyKit1/Authority" interface="org.freedesktop.PolicyKit1.Authority" member="CheckAuthorization" mask="send" name=":1.11" pid=1788 label="snap.snap-store.ubuntu-software" peer_pid=706 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   27.134765] audit: type=1107 audit(1621743349.172:52): pid=691 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/PolicyKit1/Authority" interface="org.freedesktop.DBus.Properties" member="GetAll" mask="send" name=":1.11" pid=1788 label="snap.snap-store.ubuntu-software" peer_pid=706 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   27.135405] audit: type=1107 audit(1621743349.176:53): pid=691 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/PolicyKit1/Authority" interface="org.freedesktop.PolicyKit1.Authority" member="CheckAuthorization" mask="send" name=":1.11" pid=1788 label="snap.snap-store.ubuntu-software" peer_pid=706 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   27.180500] audit: type=1107 audit(1621743349.220:54): pid=691 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/NetworkManager" interface="org.freedesktop.DBus.Properties" member="GetAll" mask="send" name="org.freedesktop.NetworkManager" pid=1787 label="snap.bing-wall.bing-wall" peer_pid=693 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   27.181527] audit: type=1107 audit(1621743349.220:55): pid=691 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/NetworkManager" interface="org.freedesktop.NetworkManager" member="GetDevices" mask="send" name="org.freedesktop.NetworkManager" pid=1787 label="snap.bing-wall.bing-wall" peer_pid=693 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   27.182598] audit: type=1107 audit(1621743349.220:56): pid=691 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/NetworkManager/Settings" interface="org.freedesktop.NetworkManager.Settings" member="ListConnections" mask="send" name="org.freedesktop.NetworkManager" pid=1787 label="snap.bing-wall.bing-wall" peer_pid=693 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   27.184090] audit: type=1107 audit(1621743349.224:57): pid=691 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/NetworkManager/Settings" interface="org.freedesktop.NetworkManager.Settings" member="ListConnections" mask="send" name="org.freedesktop.NetworkManager" pid=1787 label="snap.bing-wall.bing-wall" peer_pid=693 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   50.341393] kauditd_printk_skb: 2 callbacks suppressed
[   50.341395] audit: type=1400 audit(1621743372.401:60): apparmor="DENIED" operation="open" profile="snap.snap-store.ubuntu-software" name="/var/lib/snapd/hostfs/usr/share/gdm/greeter/applications/gnome-initial-setup.desktop" pid=1788 comm="pool-org.gnome." requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
[   50.389438] audit: type=1400 audit(1621743372.449:61): apparmor="DENIED" operation="open" profile="snap.snap-store.ubuntu-software" name="/var/lib/snapd/hostfs/usr/share/gdm/greeter/applications/gnome-initial-setup.desktop" pid=1788 comm="pool-org.gnome." requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
[   51.439451] audit: type=1326 audit(1621743373.502:62): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.snap-store.ubuntu-software pid=1788 comm="pool-org.gnome." exe="/snap/snap-store/518/usr/bin/snap-store" sig=0 arch=c000003e syscall=93 compat=0 ip=0x7f23b7e054e7 code=0x50000
[ 2207.121941] perf: interrupt took too long (2532 > 2500), lowering kernel.perf_event_max_sample_rate to 78750
[ 3395.493579] perf: interrupt took too long (3174 > 3165), lowering kernel.perf_event_max_sample_rate to 63000
[ 6623.072818] perf: interrupt took too long (3974 > 3967), lowering kernel.perf_event_max_sample_rate to 50250
[ 6874.104325] ata1.00: exception Emask 0x0 SAct 0x7f80801e SErr 0x50000 action 0x6 frozen
[ 6874.104331] ata1: SError: { PHYRdyChg CommWake }
[ 6874.104334] ata1.00: failed command: WRITE FPDMA QUEUED
[ 6874.104339] ata1.00: cmd 61/a0:08:d0:05:14/01:00:04:00:00/40 tag 1 ncq dma 212992 out
                        res 40/00:00:00:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 6874.104341] ata1.00: status: { DRDY }
[ 6874.104343] ata1.00: failed command: WRITE FPDMA QUEUED
[ 6874.104347] ata1.00: cmd 61/08:10:b0:e9:e4/01:00:14:00:00/40 tag 2 ncq dma 135168 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 6874.104348] ata1.00: status: { DRDY }
[ 6874.104350] ata1.00: failed command: WRITE FPDMA QUEUED
[ 6874.104354] ata1.00: cmd 61/08:18:48:69:c0/00:00:07:00:00/40 tag 3 ncq dma 4096 out
                        res 40/00:ff:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 6874.104355] ata1.00: status: { DRDY }
[ 6874.104357] ata1.00: failed command: WRITE FPDMA QUEUED
[ 6874.104360] ata1.00: cmd 61/08:20:78:69:c0/00:00:07:00:00/40 tag 4 ncq dma 4096 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 6874.104362] ata1.00: status: { DRDY }
[ 6874.104363] ata1.00: failed command: READ FPDMA QUEUED
[ 6874.104367] ata1.00: cmd 60/08:78:d0:96:d6/00:00:14:00:00/40 tag 15 ncq dma 4096 in
                        res 40/00:00:00:01:80/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 6874.104369] ata1.00: status: { DRDY }
[ 6874.104370] ata1.00: failed command: WRITE FPDMA QUEUED
[ 6874.104374] ata1.00: cmd 61/30:b8:28:1d:2e/00:00:15:00:00/40 tag 23 ncq dma 24576 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 6874.104376] ata1.00: status: { DRDY }
[ 6874.104377] ata1.00: failed command: WRITE FPDMA QUEUED
[ 6874.104381] ata1.00: cmd 61/40:c0:e8:e4:13/05:00:04:00:00/40 tag 24 ncq dma 688128 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 6874.104382] ata1.00: status: { DRDY }
[ 6874.104384] ata1.00: failed command: WRITE FPDMA QUEUED
[ 6874.104387] ata1.00: cmd 61/20:c8:28:ea:13/03:00:04:00:00/40 tag 25 ncq dma 409600 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 6874.104389] ata1.00: status: { DRDY }
[ 6874.104390] ata1.00: failed command: WRITE FPDMA QUEUED
[ 6874.104394] ata1.00: cmd 61/f8:d0:48:ed:13/05:00:04:00:00/40 tag 26 ncq dma 782336 out
                        res 40/00:00:00:01:80/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 6874.104395] ata1.00: status: { DRDY }
[ 6874.104397] ata1.00: failed command: WRITE FPDMA QUEUED
[ 6874.104400] ata1.00: cmd 61/c0:d8:40:f3:13/02:00:04:00:00/40 tag 27 ncq dma 360448 out
                        res 40/00:00:00:01:80/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 6874.104402] ata1.00: status: { DRDY }
[ 6874.104403] ata1.00: failed command: WRITE FPDMA QUEUED
[ 6874.104407] ata1.00: cmd 61/18:e0:00:f6:13/06:00:04:00:00/40 tag 28 ncq dma 798720 out
                        res 40/00:00:00:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 6874.104409] ata1.00: status: { DRDY }
[ 6874.104410] ata1.00: failed command: WRITE FPDMA QUEUED
[ 6874.104414] ata1.00: cmd 61/28:e8:18:fc:13/03:00:04:00:00/40 tag 29 ncq dma 413696 out
                        res 40/00:ff:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 6874.104415] ata1.00: status: { DRDY }
[ 6874.104417] ata1.00: failed command: WRITE FPDMA QUEUED
[ 6874.104420] ata1.00: cmd 61/90:f0:40:ff:13/06:00:04:00:00/40 tag 30 ncq dma 860160 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 6874.104422] ata1.00: status: { DRDY }
[ 6874.104425] ata1: hard resetting link
[ 6874.419132] ata1: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
[ 6874.419607] ata1.00: supports DRM functions and may not be fully accessible
[ 6874.427407] ata1.00: disabling queued TRIM support
[ 6874.444762] ata1.00: supports DRM functions and may not be fully accessible
[ 6874.452442] ata1.00: disabling queued TRIM support
[ 6874.469123] ata1.00: configured for UDMA/133
[ 6874.479214] ahci 0000:00:1f.2: port does not support device sleep
[ 6874.479270] ata1.00: device reported invalid CHS sector 0
[ 6874.479285] ata1.00: device reported invalid CHS sector 0
[ 6874.479303] sd 0:0:0:0: [sda] tag#15 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE cmd_age=31s
[ 6874.479306] sd 0:0:0:0: [sda] tag#15 Sense Key : Illegal Request [current] 
[ 6874.479308] sd 0:0:0:0: [sda] tag#15 Add. Sense: Unaligned write command
[ 6874.479311] sd 0:0:0:0: [sda] tag#15 CDB: Read(10) 28 00 14 d6 96 d0 00 00 08 00
[ 6874.479314] blk_update_request: I/O error, dev sda, sector 349607632 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0
[ 6874.479328] ata1: EH complete
[ 6874.479494] ata1.00: Enabling discard_zeroes_data

Hors ligne

#2 Le 23/05/2021, à 07:37

Chaosphere

Re : Problème blocage Ubuntu

Après une petite recherche il semblerait que d'après l'erreur "failed command: WRITE FPDMA QUEUED" ca sent le sapin pour mon SSD (pourtant il est pas si vieux que ca)

Hors ligne

#3 Le 23/05/2021, à 07:49

Chaosphere

Re : Problème blocage Ubuntu

je vous met le résultat de la commande

sudo smartctl -s on -a /dev/sda
smartctl 7.1 2019-12-30 r5022 [x86_64-linux-5.8.0-50-generic] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Crucial/Micron BX/MX1/2/3/500, M5/600, 1100 SSDs
Device Model:     Crucial_CT256MX100SSD1
Serial Number:    15090EE1E7E3
LU WWN Device Id: 5 00a075 10ee1e7e3
Firmware Version: MU01
User Capacity:    256060514304 bytes [256 GB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    Solid State Device
Form Factor:      2.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2, ATA8-ACS T13/1699-D revision 6
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sun May 23 10:45:59 2021 +04
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF ENABLE/DISABLE COMMANDS SECTION ===
SMART Enabled.

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x80)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		( 1190) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 (   3) minutes.
Conveyance self-test routine
recommended polling time: 	 (   3) minutes.
SCT capabilities: 	       (0x0035)	SCT Status supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   100   100   000    Pre-fail  Always       -       1
  5 Reallocate_NAND_Blk_Cnt 0x0033   100   100   000    Pre-fail  Always       -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       23987
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       3993
171 Program_Fail_Count      0x0032   100   100   000    Old_age   Always       -       0
172 Erase_Fail_Count        0x0032   100   100   000    Old_age   Always       -       0
173 Ave_Block-Erase_Count   0x0032   095   095   000    Old_age   Always       -       153
174 Unexpect_Power_Loss_Ct  0x0032   100   100   000    Old_age   Always       -       148
180 Unused_Reserve_NAND_Blk 0x0033   000   000   000    Pre-fail  Always       -       2159
183 SATA_Interfac_Downshift 0x0032   100   100   000    Old_age   Always       -       0
184 Error_Correction_Count  0x0032   100   100   000    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
194 Temperature_Celsius     0x0022   073   051   000    Old_age   Always       -       27 (Min/Max 10/49)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   100   100   000    Old_age   Always       -       121
202 Percent_Lifetime_Remain 0x0031   095   095   000    Pre-fail  Offline      -       5
206 Write_Error_Rate        0x000e   100   100   000    Old_age   Always       -       0
210 Success_RAIN_Recov_Cnt  0x0032   100   100   000    Old_age   Always       -       0
246 Total_LBAs_Written      0x0032   100   100   000    Old_age   Always       -       19492327128
247 Host_Program_Page_Count 0x0032   100   100   000    Old_age   Always       -       632789210
248 FTL_Program_Page_Count  0x0032   100   100   000    Old_age   Always       -       1913144803

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Vendor (0xff)       Completed without error       00%     22034         -
# 2  Vendor (0xff)       Completed without error       00%     21836         -
# 3  Vendor (0xff)       Completed without error       00%     21822         -
# 4  Vendor (0xff)       Completed without error       00%     18759         -
# 5  Vendor (0xff)       Completed without error       00%     18652         -
# 6  Vendor (0xff)       Completed without error       00%     17804         -
# 7  Vendor (0xff)       Completed without error       00%     17187         -
# 8  Vendor (0xff)       Completed without error       00%     15769         -
# 9  Vendor (0xff)       Completed without error       00%     14607         -
#10  Vendor (0xff)       Completed without error       00%     14562         -
#11  Vendor (0xff)       Completed without error       00%     14358         -
#12  Vendor (0xff)       Completed without error       00%     14307         -
#13  Vendor (0xff)       Completed without error       00%     14217         -
#14  Vendor (0xff)       Completed without error       00%     13926         -
#15  Vendor (0xff)       Completed without error       00%     13842         -
#16  Vendor (0xff)       Completed without error       00%     13740         -
#17  Vendor (0xff)       Completed without error       00%     13699         -
#18  Vendor (0xff)       Completed without error       00%     13661         -
#19  Vendor (0xff)       Completed without error       00%     13630         -
#20  Vendor (0xff)       Completed without error       00%     13561         -
#21  Vendor (0xff)       Completed without error       00%     13381         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Hors ligne

#4 Le 26/05/2021, à 08:46

Chaosphere

Re : Problème blocage Ubuntu

Hello, personne pour m'aider svp ?

Hors ligne